Friday, May 22, 2020

My Life Of A Cab Calloway - 1837 Words

Cab Calloway was born in Rochester, New York, on Christmas Day in 1907. The family relocated to Baltimore, Maryland. His mother, Martha Eulalia Reed, was a Morgan State College graduate, teacher and church organist. His father, Cabell Calloway, Jr., was a graduate of Lincoln University of Pennsylvania in 1898 and worked as a lawyer and in real estate Cab Calloway spent his adolescent years growing up in West Baltimore s Sugar Hill, considered the political, cultural, and business hub of black society. There he grew up comfortably in a middle-class household. Early on, his parents recognized their son s musical talent and he began private voice lessons in 1922. He continued to study music and voice throughout his formal schooling. Despite his parents and teachers disapproval of jazz, Calloway began frequenting and performing in many of Baltimore s nightclubs. As a result, he came into contact with many of the local jazz luminaries of the time. He counted among his early mentors drummer Chick Webb and pianist Johnny Jones. After his graduation from Frederick Douglass High School,Calloway joined his older sister, Blanche, in a touring production of the popular black musical revue, Plantation Days.(Blanche Calloway became an accomplished bandleader before her brother did, and he would often credit her as his inspiration for enterin g show business.) His parents had hopes of their son becoming an attorney following after his father, so Calloway enrolled at Crane College inShow MoreRelatedThe Swing Era1664 Words   |  7 Pages My audience was my life. What I did and how I did it, was all for my audience, these words came from the well known and never forgotten Cab Calloway. His style and mix of blues, swing and scat spread like wildfire and filled many peoples lives with joy, excitement and happiness. Cab Calloway broke the boundaries of racial barriers and become a very popular and influential household name. As stated in the Jazz Profiles from NPR, A truly larger than life figure in American pop culture..Read MoreThe First African American Justice Of The Supreme Court, And Served For 24 Years1113 Words   |  5 Pagesplace in American history, I am Thurgood Marshall. Early Life I was born on July 2, 1908 in Baltimore, Maryland to William and Norma Marshall. My father was the grandson of a slave, who worked as a waiter at an exclusive club. My mother was a kindergarten teacher. Both set of my grandparents owned grocery stores, but my father wanted to be independent of them. Fortunately, my family and I enjoyed a comfortable, middle-class living. One of my father’s favorite pastimes was to listen to cases at theRead MoreThe Musical Event I Saw At The Rex Jazz Bar Essay2079 Words   |  9 Pagesaccompanied by the saxophonist David Binney and they were performing pieces from their album â€Å"Flux†. Some songs played include: â€Å"Tightrope†, â€Å"Complimentary Opposites†, and â€Å"Tilted† among others. The style of jazz being played was quite unusual sounding to my western-trained ears and is the subgenre of jazz known as contemporary. Dissonance was used generously as well as complex and constantly changing rhythms; a k ey was very difficult to locate and the timbre varies greatly from rough and harsh to softRead MoreMusic Experience At The Miami University Jazz Essay1446 Words   |  6 Pagesphenomenon I observed when I attended the Miami University Jazz Ensemble’s concert for my ethnographic research. This phenomenon is evident in the way the musicians interacted with one another and their audience, the demographic of the audience, and the manner in which the show flowed. Before attending the concert, I anticipated a powerful performance guided by a deep culture cultivated over the ages by the likes of Cab Calloway and Dizzy Gillespie; I expected the culture to coat each note and the historyRead MoreThelma Robinson s Original Writing1602 Words   |  7 PagesWhites lived in separate neighborhoods, and often times people would not allow African Americans the right to register to vote† (Delaney 1). Outside of the home Thelma grew up, safe in, she learned that her skin meant more than her name. â€Å"The family my mother and I worked for treated us like dogs. They never looked us in the eyes when they talked to us and never called us by our names.† Thelma and her mother worked as maids for a white family that were racist but relied on their assistance. The familyRead MoreDifferent Types of popular music.2090 Words   |  9 Pagesis used in rock music also. Rock-and-roll guitarist Chuck Berry established a style of playing in the late 1950s that remains a great influence on rock music.(8) Jimi Hendrix, Eric Clapton, and Carlos Santana are a few more rock musicians. One of my favorite rock groups is The Rolling Stones. Closely connected with youth culture, rock music and musicians have helped to establish new fashions, forms of language, attitudes, and political views. However, rock music is no longer limited to an audienceRead MoreThe Harlem Renaissance : Activism1860 Words   |  8 Pagesintellects and artists that would begin of movement towards acknow ledging black culture and pride, known as the Harlem Renaissance. While BA did have an apparent leader in Booker T. Washington who, in his own limited way, sought to advance the quality of life for BA during the Reconstruction, through the attainment of better education/vocational training, employment options, and working conditions for blacks, a significantly more intensive approach was necessary to ensure that true observation of theirRead MoreBebop Research Papaer Essay2700 Words   |  11 Pagesabusive towards him and his siblings. â€Å"I was scared, scared of my father. He was super austere, and never showed any emotion. He’d give me a whipping every Sunday morning, me and my brothers,† said Dizzy speaking of his childhood. 4 Gillespie got into a lot of trouble as a child. But at the age of ten or so, an English teacher introduced him to music, which lead him to joining the school band. 5 He 3 Alyn Shipton, Groovin High: The life of Dizzy Gillespie, New York: Oxford University Press, 1999Read More Dizzy Gelespie (John Birks Gillespie) Essay2954 Words   |  12 Pagessounded like one of his influences, Roy Elridge (Kerfeld, 428). Playing with Hills band Gillespie traveled throughout Europe. Once he returned to New York Gillespie got his first big gig, as a trumpeter in Cab Calloways band. During 1939, a time still unequal for blacks and whites, Cab Calloway. had the highest paying black band around town (Gleason, 151). Gillespie on several occasions got together with Charlie Parker to write and jam around on a few songs. In after hour sessions, the to soonRead MoreEssay about Rap And Censorship2102 Words   |  9 Pages The beginnings of rap are believed to based on African rhythms which were used as a form of communication by the native peoples. The lyrical component of rap music is thought to have been greatly influenced by Cab Calloway with his repetitive chants and scats, along with his call-and-response technique with the audience. Rap evolved and gained in popularity in the 1960s when a few revolutionary quot;DJs,quot; including Kool DJ Herc, DJ Lovebug Starski, and DJ Hollywood, began to work block

Thursday, May 7, 2020

Descriptive Personal Experience Essay - 754 Words

As I got on the plane I was not able to handle all of my excitement. I would be having a new adventure in Italy. It would take about 12 hours to arrive. During that time I would be sleeping, looking for fun tourist attractions, and sleeping some more. The plane finally landed just a few minutes ago on Central Italy and now I await my taxi. Once the taxi arrived and took me to my hotel I decided to go sightseeing. As I was driving to the Orvieto Cathedral I got lost. Without reception for my phone I decided to ask a woman near by. As I approached her she looked very well built and strong. As I neared her I noticed that she was also holding a child. I then asked, â€Å"Excuse me, do you know how to get to the Orvieto Cathedral from†¦show more content†¦I then asked what year it was. â€Å"523 BC,† she replied. I then stood in amazement for several minutes trying to comprehend how this is at all possible. Breaking the silence, she asked, â€Å"What year do you think it is?† I told her it was 2017. She looked at me in the most puzzled way after my response. â€Å"That s impossible,† she remarked, â€Å"we just barely conquered all of Rome.† â€Å"No, that s impossible, you conquered Rome thousands of years ago,† I remarked. Mala then look at me as if I were lying to her. Trying to prove to me she was correct she told me of all their discoveries and recent accomplishments. â€Å"My people have recently taken over Rome, built drains, made tunnels that take away excess water, and we have paved streets with brick houses. Not to mention that we have lances, axes, swords, and daggers in bronze,† â€Å"Well, my people have many great discoveries and accomplishments too.† I then proceeded to tell her of basic things like electricity, cement, and flowing tap water. I feared that if I told her anything more about things such as planes and iPhones she might freak out. Once I finished she told me that I was lying and that no such things would ever exist now, but only in the future. That s when she made the connection that I was from the â€Å"future.† However, really, I was in the present and she was inShow MoreRelatedDescriptive Personal Experience Essay1444 Words   |  6 PagesSo, there I sat, seat G4 on the train headed to nowhere. I didn’t have a destination; I never really did. I guess that’s just the type of person I was, someone who just hopped on a train for the ride. I always liked trains. I don’t know what it was about them, but for some reason or another, I always found myself lounging in the same spot drinking hot cocoa. People always said that hot chocolate â€Å"was only for kids† but I never got that; I had a pretty strong distaste for coffee. Honestly, I hateRead MoreDescriptive Personal Experience Essay877 Words   |  4 Pagesstarted to notice the difference in my behavior and they would always tell me that I was acting differently. My best friend at the time would keep asking me if I was okay. I never wanted to explain to her what was wrong because I felt like it was very personal and I also felt like she wouldn’t understand what I was going through. I was getting really tired and annoyed of friends asking me if I was okay, so I started to act like I was ok. I would act as if nothing was wrong. After months of not tellingRead MoreDescriptive Essay About Personal Experience1476 Words   |  6 PagesFear, guilt, happiness, and anger are emotions which individuals can be struck with at the most unexpected time, but as human beings, we have experienced all of these feelings a plethora of times over the course of life. Emotions and feelings are the results of one’s actions that lead to situations. The way an individual acts, speaks, or even discerns can lead to circumstances and ultimately trigger emotions, which in the end, possibly provide you with a valuable lesson. The glorious summer of 2008Read MoreHow Personal Responsibility Will Lead to My Success Essay1089 Words   |  5 PagesHow Personal Responsibility Will Lead to My Success Personal responsibility means to me holding yourself accountable for not only the successes in your life but also your downfalls. If a person can do this they will not only be successful in their education but in their careers and life in general. Even though some people who lack personal responsibility do just fine in life, personal responsibility will lead to my success in and beyond school because it gives me the confidence to succeed,Read MoreNarrative vs. Descriptive Writing977 Words   |  4 Pages A narrative essay uses a point of view to tell a story. It is an engaging way for an author to tell his reader about an experience they have had or a personal story. Descriptive writing is a description of something. It could be a person, place, thing, emotion or experience. The author is allowed more artistic freedom when writing in descriptive form. While both descriptive and narrative essays are similar in many ways, the descriptive essays use of language fully immers es the reader intoRead MoreLangston Hughes Salvation, a Response1137 Words   |  5 PagesSCHOOL OF INTERNATIONAL RELATIONS ENGLISH VII â€Å"Descriptive Essay† TEACHER: Angà ©lica Marà ­a Là ³pez Portillo GROUP MEMBERS: GROUP B2 CYCLE: 01/2011 University City, Tuesday, April 5th 2011. Descriptive Essay Concept. A descriptive essay is a type of essay strives to create a deeply involved and vivid experience for the reader of the item being described. It is often creative, personal. The purpose of a descriptive essay is to describe a person, place, or thing in suchRead MoreMy First Year Experience Program1134 Words   |  5 PagesThe purpose of the first year experience program focuses on helping the first year students at the university learn how to perform in the classroom and write collegiate style work. There’s no doubt that students benefit from taking these classes during their first semester of college. For me, there wasn’t high expectations at my previous school of good writing techniques and correct uses of writing tools. During the course of this semester I became a stronger writer and well prepared for the restRead MoreNarrative Essay1497 Words   |  6 PagesThe Narrative Essay *What is a Narrative Essay? †¢ Narrative writing tells a story. In essays, the narrative writing could also be considered reflection or an exploration of the authors values told as a story. The author may remember his or her past, or a memorable person or event from that past, or even observe the present. †¢ The author may write about: -An experience or event from his or her past. -A recent or ongoing experience or event. Read MoreWhat Is an Essay?1440 Words   |  6 PagesBuscemi Essay #3 Rough Draft An essay is a creative written piece in which the author uses different styles such as diction, tone, pathos, ethos or logos to communicate a message to the reader using either a personal experience, filled with morals and parables, or a informative text filled with educational terms. Educational terms could mean the usage of complicated and elevated words or simply information you would get in schools. Some authors, such as Cynthia Ozick, claim that an essay has noRead MoreStephen King s Insight On Dreams864 Words   |  4 PagesStephen King’s insight on dreams are all based on personal experiences. King begins by comparing the functionality of a dream to a mirror â€Å"I’ve always used dreams the way you’d use a mirror to look at something you couldn’t see head on†. By using this idea of dreams being like mirrors, King is able to alleviate his writer s block by depicting his dreams directly onto paper. An example would be when King had already w ritten seven to eight hundred pages of his novel which he could not seem to finish

Wednesday, May 6, 2020

Developing Good Business Sense Free Essays

Choose three companies and observe how employees do their tasks. These can be three different fast-food restaurants or three entirely different types of companies, such as a fast-food restaurant, a department store, or the emergency room of a hospital. In doing this research paper I was able to observe businesses in three different fields. We will write a custom essay sample on Developing Good Business Sense or any similar topic only for you Order Now I observed an Electronics Store where the employees were paid on commission, a clothing store that paid their employees an hourly salary and a shipping company that paid its employees an hourly salary. While visiting the electronics store that paid their employees a commission salary based on their sales, I noticed that the employees were extremely polite and helpful. I was greeted by a lady as soon as I walked in the building. She welcomed me by informing me that they were happy to have me in and they were readily available to assist me with any questions I had. I also noticed that the employees in this company were very knowledgeable and took pride in their appearance as well as the appearance of their store. They were also very aggressive in their efforts to convince me to buy something. The second establishment I observed was a clothing store that paid their employees an hourly salary. While in this store I noticed that the staff was not as strong with the level of their customer service. They had a greeter at the door that was responsible for greeting customers as they entered the building. The store had a more laid back atmosphere to it and the employees were more focused on folding clothes and packing the shelves instead of assisting the customers and providing customer service. The third business that I established was a shipping company that pays its employees an hourly salary. The employees in this business were focused on providing excellent customer service while processing transactions in a speedy manner. The employee that greeted me was very polite but she was also trying to service me in a speedy manner so she could move on to the customer waiting in line. I was pleased with her service because she remained polite and she was very knowledgeable which made it easy for her to answer all my questions. Think about the differences in the operations involved in the input, operations, and output stages of these companies. Try to identify the nature of their operating systems. Are employees organized in different ways? If so, why? If possible, talk to the managers and employees in these operations to further your analysis. Based on my observations of the three businesses I used for this research paper I was able to generate three different theories about their operations and how their employees are organized. The electronics store that pays their employees a commission salary has a specific culture that is determined by their pay structure. After speaking to the store manager I discovered that the company strives to create an incentive based culture where employees are rewarded based on their sales. The company uses these sales incentives to motivate their staff in every manner for example. After an employee is hired they are taught that their sales and commission are directly affected by their knowledge level, their level of customer service and the look and appearance of their store among other things. The company informs the employees that they can make more money by being knowledgeable and focusing on customer service because knowledge and customer service builds credibility and trust with customers which leads to customer loyalty and repeat business. They are also taught that the appearance of their store directly impacts the customer and their commission because if the store looks good, the customers will be comfortable and more likely to buy (Smith, 2010). After observing the employees and speaking to supervisors in the clothing store with the hourly employees I found out that the company focuses on motivating the staff through consistent recognition and high accountable. When an employee is hired, the managers discuss the company policies and standards while setting expectations with the employee. The manager then spends a majority of their time teaching the employees how to work effectively. After training the employees, the managers put themselves in positions to observe the staff members so they are able to provide feedback. They make every effort to catch the good behaviors so they can provide recognition and boost the employee’s morale but they are also willing to provide developmental feedback when necessary. The manager informed me that this approach works for their company because it creates a fun and positive environment and the employees know they will always be treated fairly (Thomas, 2010). The shipping company had a completely different manner of operation because of the business they were in. The manager informed me that their company is more focused on working fast and efficient. The company’s goal is to deliver packages before deadlines and they train their employees to execute all their operations in the same manner. The company gives the employees goals and deadlines for every aspect of their job. For example, they have a specific time that they have to report to work, stock the delivery truck, inspect the truck and deliver packages. The company makes everything time bound and the employees are expected to do as much as they can with as little as possible (Holmes, 2010). How to cite Developing Good Business Sense, Essay examples Developing Good Business Sense Free Essays Developing Good Business Sense Axia College of University of Phoenix BUS 210 Developing Good Business Sense June 29, 2008 The three companies I selected for this assignment are McDonalds, Bose Corporation and Motorola. From the reading I was able to determine the employee’s organizational structure within this company’s by which they complete their jobs. I will review and outline the main kinds of Operations and Materials Management (OMM) processes these companies use, and how it affects their operations. We will write a custom essay sample on Developing Good Business Sense or any similar topic only for you Order Now Also, I will discuss how companies design their operating systems to give them a competitive advantage. I will identify which components of operations and materials management costs and the methods companies use to reduce them. McDonald’s is a highly successful and well recognized brand leader of fast food restaurants located around the world. They sell hamburgers and french fries as their primary products, and they work with many different food suppliers such as hamburger bun manufacturers, beef producers, produce suppliers and many others, to ensure their foods are as fresh as possible. McDonald’s sells franchise rights to local owner/operators which allow them to keep costs low and avoid high capital and plant investment costs. Since a great deal of McDonald’s service is reliant on delivering customer’s food fresh, McDonald’s use the Just in Time (JIT) inventory management system. This system reviews stock inventory levels available against product usage, and arranges delivery and restocking to the restaurants just as inventory items are needed. This allows inventory to be kept to a minimum in each franchise location. Foods for the restaurants are not warehoused for days or weeks, and are efficiently managed under this system so they are used quickly and, freshness is guaranteed. Each franchise owner keeps labor costs down by managing store staff schedules against the peak customer periods when the restaurant gets busy. Another technique McDonald’s uses to keep distribution costs low, is to have soft drink company’s ship only the soda syrup mix needed for each brand, which is then mixed with carbonated water at the soda fountain in the store. McDonalds has also begun to employ the use of robotics to complete routine, repetitive tasks such as filling soda orders for the drive through window and dumping fries into the fry maker, as a means of making their food quicker and less expensively. Over time the return on investment for these developments will pay off greatly in saved labor costs. Of course, the most important element in any McDonald’s restaurants is that employees must be organized and communicate effectively. Wasted food equates to wasted money and if a special order is needed, staff must talk to each other to make sure it is done right the first time. By working together as a team the cooks, preparation staff, and cashiers help to keeps the orders organized and production is kept high. The Bose Corporation is a world renowned manufacturer of high-fidelity speakers and audio equipment. The company’s ability to meet customer demand for their products is dependant on the supply chain and availability of components needed to complete customer orders. The company uses a supply chain network that is spread across the globe, with their primary source of over 50% of purchased components coming from the Far East. Logistics managers within the company bear the responsibility of moving the vast amounts of equipment into production, based on a real-time inventory management system called â€Å"ProterLink†. This system is able to locate supplies that are needed anywhere in the shipping chain, and divert them if necessary to meet an accelerated production schedule if necessary. This operational system gives Bose the advantage of meeting large customer’s orders without missing a beat. Transportation costs associated with material movement and management from suppliers to their Bose’ production facility would be a key cost consideration for the company. If supplies needed to fill orders are transported efficiently and are timed to correspond to production schedules, costs would be lower because unnecessary components would not take valuable inventory space away from items that are in need to complete orders, thereby maximizing production effectiveness. Motorola, a global communications leader, is using a unique forward thinking production plan to bring their services and products to market. In their self-named, â€Å"factory of the future†, custom made communication devices can be produced very quickly for customers, giving Motorola a competitive advantage. The process starts with sales person who receives the order and inputs all of the customer’s customization preferences. This information is provided as a barcode and relayed to the production facility, which uses automation technology (robots) to produce the phone in accordance with the customer’s wishes. Using robots gives Motorola a competitive advantage because they are able to mass produce large volumes of customized phones, with only a two-hour turnaround window. The universal operational strategy in any business is to meet the goal of customer satisfaction. The company’s reviewed accomplish that goal through improving quality and efficiency, and ultimately reducing costs. [pic] How to cite Developing Good Business Sense, Papers Developing Good Business Sense Free Essays Developing Good Business Sense Jennifer Lapaix BUS/210 February 28, 2010 Joanna Gierak The most over looked functions in any successful company is the Operations and Materials Management, commonly referred to as OMM activities. Operations are the functions or services that convert the input to a company into finished products and services. Materials management is the process that resources into and out of the operating system. We will write a custom essay sample on Developing Good Business Sense or any similar topic only for you Order Now To develop a good business sense you must understand how operations and materials management differ in various types of companies. The three companies I have chosen to examine are part of different industries, but Microsoft, In-N-Out Burger, and Dillard’s all share the success of a good business sense. Microsoft’s employees are selectively chosen and are programmed with prior advanced knowledge of software creation. They are expected to be pioneering and proficient with the software they create. Microsoft strives to bring user-friendly and efficient software to its customers and can only do so with employees who are team-oriented and motivated to challenge the competition (Microsoft, 2010). Microsoft’s operating system is complex but revolves around a simple idea of staying ahead of the curve in software production. The company maintains a high competitive edge over competition by supplying operating systems to almost all PC’s. The company has also branched into game console sales and will soon open individual retail locations. The downside to monopolizing the software industry and driving out competition due to incompatibility with other providers is the amount of capital spent on lawsuits and government fines. Microsoft’s reputation in the computer world may be tarnished by overly competitive operating system (Microsoft, 2010). Microsoft’s OMM costs include high salaries due to the very advanced and experienced nature of their employees. Employees are teamed and given specific goals to reach. With a challenging, but loosely controlled atmosphere, Microsoft gives its employees the room and materials to create groundbreaking software at a calm but rapid pace. Other, less expensive costs might include suppliers for equipment. Because so much of our technological items are imported, Microsoft can instead place production costs into advertising and distribution. E-commerce has further lowered the cost of distribution for Microsoft, who can now sell full operating systems and software over the Internet without the need for packaging expenses (Microsoft, 2010). In-N-Out Burger, established in 1948, is a fast-food hamburger and fries restaurant that specializes in personalized and extremely efficient service. The business philosophy is simple: â€Å"Give customers the freshest, highest quality foods you can buy and provide them with friendly service in a sparkling clean environment. † (In-N-Out History, 2010, para. 2) Employees of In-N-Out Burger can be trained from scratch, are energetic, customer service oriented, and expected to deliver high quality food. Employees are polite and friendly at all times and maintain a clean environment in the entire restaurant thus following in the founder’s business philosophy. The nature of In-N-Out Burger’s operating system is one of quality, since its inception in 1948 the menu and recipes have not changed. While other fast food restaurants use processed food or frozen food, In-N-Out Burger makes everything the old fashioned way. Also, another signature key to all In-N-Out stores is windows all around showing employees cutting vegetables for the burgers and potatoes for the fries right in front of the customers. In-N-Out’s menu only consists of burgers and fries, nothing more because the quality is so fresh and good that customers come back time and time again keeping the stores packed all day long. In-N-Out Burger’s OMM costs include mostly food and salary. Employees at In-N-Out burger, unlike other fast food chains, have a low churn rate and are paid above the industry average with full benefit packages. Employees are extremely team-oriented. As opposed to working in smaller groups, all employees on the clock are considered one team, relying on one another to eet In-N-out Burger’s reputation for rapid service and correct, quality orders. By using this type of one-mind employee organization, the restaurant runs smoothly and more efficiently from all angles even when in a small, enclosed environment. The training systems used are vigorous and motivational with a substantial amount of time and attention given to newly hired individuals. Since all branches are franchised, advertising expenses are much lower and help a franchisee to build his or her branch without becoming overwhelmed (In-N-Out Burger, 2010). Dillard’s, one of the leading high-end retail chains in the nation, specializes in exemplary customer service and brand name clothing. Dillard’s employees are extremely professional and sales-oriented. They are expected to dress cleanly and attractively to further the reputation of the company. Service at Dillard’s is top of the line and employees must be knowledgeable in their area. They must have a friendly, but not overpowering demeanor (Dillard’s, 2010). Dillard’s functions with an operating system designed for high-end customer service and fashion. Their success and reputation since 1938 has given them a competitive edge over newer high-end retail outlets. With a history of intelligently acquisitions, Dillard’s has expanded its presence across the United States rapidly. Catalogue sales and credit card options have also furthered the company’s competitive edge (Dillard’s, 2010). The OMM costs of Dillard’s are almost exclusively inventory costs and salaries. Though their clothing is marked up for consumers and can be purchased at low mass costs, such large quantities of clothing still amount for a good portion of spending. Employees at Dillard’s are given higher than average pay and extremely competitive benefits. Many of the employees are sales-driven with high commissions available to the best sales-people. The company prefers to hire individuals who have past retail or sales experience, and a flair for professional style. Similar to Microsoft, Dillard’s has also benefited in lower distribution costs due to E-commerce (Dillard’s, 2010). Employees are the backbone of these successful business and their operating systems are very dependant and focused on them. Even though they are yet again similar, these companies have very different ways of organizing their employees to improve profit and reputation. Because of the dramatic difference in industries and services offered, these companies have varying operating and materials management (OMM) costs. Costs such as those mentioned above effect a company’s overall profit. In order to deflate the OMM costs, companies like Microsoft, who are spending large percentages of capital on salary and benefits, may look to lowering production and distribution costs. Since software is easily downloaded from the Internet, Microsoft drives Internet sales to avoid packaging and delivery of their software. Other ways that Microsoft has cut down on employee expenses is outsourcing. Technical support is handled by cheap labor in other countries while software creators, who are highly paid and demanded, remain in the United States. Customer service may decline due to language barriers. The weight between savings and reputation must be carefully weighed in order to sustain a semblance of service with the customer base (Microsoft, 2010). In-N-out Burger cuts costs by using distribution centers that are nearby and even sometimes in the same city. By not purchasing foods that too far away, In-N-out Burger is able to hold a standard of quality food for customers but also can keep food fresh longer, reducing the amount of spoiled surplus and dissatisfied customers (In-N-Out burger, 2010). Dillard’s may cut OMM expenditures by under-ordering clothing. The high-end nature of the business means that sales can be slow and therefore clothing must be sold, once out of season, to other retailers at lower costs. Although selling the clothes gets back a portion of the initial costs, selling at the mark-up price is more advantageous (Dillard’s, 2010). References In-N-Out Burger. (2010). History. Retrieved March 1, 2010, from http://www. in-n-out. com/history. asp In-N-Out Burger. (2010). Employment Restaurant. Retrieved March 1, 2010, from http://www. in-n-out. com/employment_restaurant. asp Wikipedia. (2010). Microsoft Corporation. Retrieved March 1, 2010, from http://en. wikipedia. org/wiki/Microsoft Dillard’s. (2009). Career Options. Retrieved March 1, 2010, from http://www. dillards. com/sec/SecHeaderServlet? secflag=c How to cite Developing Good Business Sense, Papers